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THREATINT
PUBLISHED

CVE-2024-12171

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation



Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

Reserved 2024-12-04 | Published 2025-02-01 | Updated 2025-02-03 | Assigner Wordfence


HIGH: 8.8CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Problem types

CWE-862 Missing Authorization

Product status

Default status
unaffected

*
affected

Timeline

2025-01-31:Disclosed

Credits

Thanh Nam Tran finder

References

www.wordfence.com/...-e81f-4c39-b2f7-adc948d21b1b?source=cve

plugins.trac.wordpress.org/...ass-crm-ajax-functions-one.php

plugins.trac.wordpress.org/...t-system&sfp_email=&sfph_mail=

cve.org (CVE-2024-12171)

nvd.nist.gov (CVE-2024-12171)

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